If your firm does not use DAU, click here to see other solutions we have for CCH Axcess
Well, what if nobody tells your users when database fails to execute? Or worse, when it runs successfully but data is still incomplete or inaccurate.
The investigation takes a long time, requiring your IT or service provider to check the DAU log manually. Most of the time, a ticket must be submitted and you will wait for CCH Support to check, which may take many hours or days, and all of that back and forth, while users are left frustrated wondering what’s going on.
From almost 10 years of working with CCH DAU, CCH Axcess and Microsoft RPA/Power BI
Our RPA will notify users about the latest status of the DAU via email and/or a widget that can be added to any of the existing or new Power BI Reports so all report users are well informed. Is the data accurate compared to the live CCH Axcess Practice reports? Never leave users hanging with frustration again!
Our RPA automatically compares certain figures between the DAU database and CCH Axcess at the client level, so the disrepancies are narrowed down so you can find out the patterns and quickly investigate the issue, if needed.
Our RPA is good at not only reporting the issues, but also resolving them. Most often time, DAU data issue can be resolved by doing a FULL refresh. The RPA will automatically refresh the table having issues, wait for it, and validate the result again. You'll be notified when it's all done.